Contact Support

Questions about your account, your Gold Coins, a purchase or a game result? Write to us here; you'll get a reference number.

We aim to reply within 2 business days. Responses may take longer on weekends and holidays. The community chat is for talking with other players and isn't a support channel.

Prefer email? Write from the address on your account so we can find you.

Many questions are answered on our FAQ page, including how to get free Gold Coins and what happens with a coin purchase.

To set play limits or take a break, open Account → Limits or read our Responsible Gaming page. If you need help now, call the National Council on Problem Gambling at 1-800-522-4700.

For data access or deletion requests, send a message above (topic “Something else”) or email support@luckyarcade.gg with the subject line “Privacy Request”. See our Privacy Policy for details.